Privacy Policy

ZoCo. is dedicated to protecting your data privacy and safety. The policy below explains what data we collect about you, why we collect that data and how we use it, as well as how we share and manage your information. It also provides your choices and rights regarding this data, so please read carefully.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to process your order for it to be shipped to you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
  • Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

WHAT INFORMATION WE COLLECT & WHY

When you purchase on zocowellbeing.com, we will ask for the following information. This information is necessary to collect payment, process and ship your order, and to communicate order status.

  • Email address
  • Name
  • Shipping & Billing Address
  • Phone number
  • Payment details

You have the option during checkout to create an account with zocowellbeing.com. If you choose to create an account, we will create a profile containing your order history and stored addresses for easy access. All of your order history is stored within our system, so creating an account simply provides you with access to that information.

When you sign up for our email newsletter , we will ask for your email address. Additionally, you have the option to share the following information with us, which we use to personalise the marketing messages you receive from us.

  •   Name
  • Email

You can choose to stop receiving ZoCo. emails at any time, by clicking “unsubscribe” at the bottom of any ZoCo. marketing emails.

When you visit zocowellbeing.com, the following technical information will be collected, in order to protect your data and our website. We also use this information to improve our shopping experience, products, and services provided.

  • IP address
  • Your browser type
  • Your operation system
  • Your browse behaviour on our website, such as product pages visited
  • Shopping behaviour on our website, utilised for delivery of re-marketing and promotional offers

We also use ‘cookies’ to collect data on pages you view on our site, as well as to power the delivery of re-marketing and promotional offers.

WHO ELSE CAN YOU SHARE THE INFO WITH

We may share your data within the ZoCo. Wellbeing LLP. We may also share it with others who help us serve you. That includes, but is not limited to  payment processors. These companies are required by law to protect your data and cannot use your data with the exception of helping us provide you with products and services or as allowed by the privacy law and our contracts.

HOW WE GET YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We reserve the right to modify this privacy policy at any time, so please review it frequently. We will post any change to this page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The last update to this policy was May 25, 2018. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you have any questions, please email us at zoe@zocowellbeing.com.

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